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Tina Psychic Support: Tina Aldea Soulmate Sketch Help

Your soulmate sketch has not arrived yet, or you would like a change. Here is who to write to, what to include and what the seller's terms allow.

By OccHealthNews Editorial Team 5 min read Sourced and checked. How we report

Affiliate disclosure: this review contains affiliate links. If you buy through them we may earn a commission at no extra cost to you. It does not change what we report. Full disclosure.

Tina Aldea psychic: pencil-style portrait sketch of a fictional woman on paper beside an open notebook and a black pen
Photo: OccHealthNews
Contents
  1. 1Tina Psychic contact details
  2. 2Before you write: a quick checklist
  3. 3When your sketch has not arrived
  4. 4Asking for a revision
  5. 5Order with confidence: revisions and refunds
  6. 6If support does not respond
  7. 7How to write a support email that gets answered
  8. 8Watch for look-alikes
  9. 9Bottom line

Tina Psychic is the name that appears on the support side of the Tina Aldea Soulmate Sketch. If you have bought the $37 package, a personalized pencil-style sketch with a written reading and a bonus Soulmate Compatibility Guide, this is the part of the business you deal with when you have a question: a late email, a drawing you would like changed, or a refund request.

This guide collects the contact details the seller publishes, explains what each channel handles and sets out what the terms allow. If you have not bought yet, read our Tina Aldea reviews article first.

Tina Psychic contact details

NeedWhere to go
Questions about your sketch or reading[email protected]
Orders, delivery questions and revisions[email protected]
Payment, receipts and refund requestsClickBank Order Support at clkbank.com

ClickBank is the retailer that took your payment, which is why payment and refund questions go there. Your ClickBank receipt email contains the order number you will need for almost every request, so find it before you write.

Before you write: a quick checklist

  1. Your ClickBank order number, from the receipt email.
  2. The email address you used at checkout, since delivery goes there.
  3. The date and time you ordered, and whether you chose express delivery.
  4. A one-sentence description of the request: not delivered, wrong email, or a revision.
  5. For revisions, a specific change, such as a different age range or hairstyle.

When your sketch has not arrived

The seller says email delivery usually takes about 24 hours, or about 6 hours with the express option.

  • Search your inbox for the ClickBank receipt. If there is no receipt, the payment may not have gone through.
  • Check spam, promotions and social tabs. Digital deliveries often land there.
  • Confirm the email address on your receipt. A typo at checkout is a common cause.
  • After 48 hours, write to [email protected] with your order number.

If the seller does not resolve it, ClickBank Order Support is the next step.

Asking for a revision

According to the seller’s refund page, buyers who are unhappy with their sketch are offered free revisions. Revisions work best when the request is concrete. “Can you make the face look older, around 40” is easy to act on, while “this does not feel right” is harder.

Order with confidence: revisions and refunds

  • Not delivered? The seller’s 30-day money-back guarantee covers orders that never arrive.
  • Not happy with it? Free revisions are offered. Completed sketches and readings are described as non-refundable on the refund page.
  • Need help? The refund page explains how to reach ClickBank order support: go to clkbank.com, choose Order Support, enter your order number and email, then select Get Support. ClickBank reviews the request under its own process.

If support does not respond

Give the seller a reasonable time to reply, then escalate in this order:

  1. ClickBank Order Support, quoting your order number and earlier emails.
  2. Your payment provider. PayPal has a resolution process; card issuers have a dispute process. The US Federal Trade Commission explains how card disputes work.
  3. A report to the FTC at reportfraud.ftc.gov if you used a look-alike site.

Keep every email and screenshot. A clear record is the strongest part of any request.

How to write a support email that gets answered

A good message to [email protected] is short and specific:

  • Subject line: your request and order number.
  • First line: what happened, in one sentence.
  • Second line: what you would like done: resend, revise, or explain how to get help.
  • Details: checkout email address, order date, whether you paid for express delivery.

One clear thread is easier to follow than several separate emails, and it gives you a single record if you later contact ClickBank.

Watch for look-alikes

The seller’s home page mentions look-alike domains such as officialtinaaldea.com and tinaaldea-official.com. Only use the support addresses listed above. Be wary of anyone who contacts you first, through social media or email, offering extra readings, refunds or paid services.

Bottom line

Tina Psychic support runs through two seller email addresses and, for money matters, ClickBank Order Support. Delivery problems are covered by the guarantee, and free revisions are the first answer if you would like a change. For a full walk-through of the package, read our Tina Aldea soulmate sketch explainer, or visit our independent Tina Aldea page.

Frequently asked questions

How do I contact Tina Psychic?

The seller lists two email addresses: [email protected] for product support and [email protected] for orders and revisions. For payment or refund issues, use ClickBank Order Support at clkbank.com, because ClickBank is the retailer that processed your payment.

How is the sketch made?

The portrait and reading are created digitally with AI image and text technology from your quiz answers. They are sold for entertainment, so enjoy them as a fun, personal keepsake rather than a forecast.

My Tina Aldea sketch has not arrived. What should I do?

Delivery is usually within about 24 hours by email, or about 6 hours with express. First check spam and promotions folders and search for your ClickBank receipt. If 48 hours have passed, email [email protected] with your ClickBank order number and the email address you used.

Can I ask for changes to my sketch?

Yes. The seller's refund page says unhappy buyers are offered free revisions. Write to [email protected] with your order number and a clear, specific description of what you want changed.

Can I get a refund from Tina Psychic?

The seller's 30-day money-back guarantee covers orders that are not delivered. The refund page also explains how to request help through ClickBank Order Support at clkbank.com, where ClickBank reviews the request.

How do I avoid look-alike sites?

The seller's home page mentions look-alike domains such as officialtinaaldea.com and tinaaldea-official.com. Only contact the support addresses listed above, and be cautious of anyone who contacts you first offering readings or refunds.

Sources

  1. 1 Using credit cards and disputing charges US Federal Trade Commission
  2. 2 Shopping online US Federal Trade Commission
  3. 3 Report fraud to the FTC US Federal Trade Commission

About the author

OccHealthNews Editorial Team. We read the studies, guidelines and regulatory filings so you do not have to, and we show our sources on every piece. More about how we work.