ProDentim Money Back Guarantee: 60 Days, Step by Step

The best reason to try something new is knowing you can step back if it is not for you. That is the whole purpose of the ProDentim money back guarantee. The seller’s promise is simple to state: try ProDentim for 60 days after delivery, and if it is not for you, send the bottles back for a full refund. This page goes through the guarantee step by step, in order, so that you know exactly how it works before you buy.

ProDentim money back guarantee: the key facts

Four facts carry most of the weight. First, the length is 60 days. Second, the clock starts on delivery, so shipping time never uses up your window. Third, the process is by email and parcel, with no phone-tree maze. Fourth, the guarantee applies to every package, from the smallest to the 6-bottle option, so a bigger order is not a bigger gamble.

That last point deserves emphasis. People hesitate over larger packages because the outlay is bigger. With a refund window that works the same way for each size, the decision becomes about how long you want your routine to be, not about how much risk you can tolerate.

Step 1: note the delivery date

Everything starts here. When the parcel arrives, write down the date, or check your tracking number, which shows it. Put a reminder in your phone for 60 days after that date and, if you like, another a week earlier. Those two alerts take half a minute to set and remove the single biggest source of missed refunds, which is simply losing track of time.

Step 2: use the product properly

A guarantee is most useful when you have actually tried what you bought. Elsewhere the seller mentions a nine-to-twelve-week wait for results and advises three months of use, which stretches past the 60 days. That is worth knowing in advance. Many buyers use the first weeks to build the habit and make their decision as the window nears, while others decide earlier. Either approach is fine, and the choice is yours.

Keep the bottles, even the empty ones, and the packing slip that came in the box. Both are part of the return.

Step 3: email support

If you decide to ask for a refund, send an email to the seller’s support with “Refund Request” in the subject line. In the body, add your full name, the email address you ordered with and your order id. A short, polite note is plenty. Keep a copy of the email, and note the date you sent it.

Step 4: pack and post every bottle

Next, send every bottle back, whether it is full, partly used or finished. Put the packing slip in the box too, along with a note that carries your name, your email address and the order id, so the parcel can be matched to your order. Send it to 285 Northeast Ave, Tallmadge, OH 44278, United States.

Return postage is your responsibility, so choose a service that provides tracking. A tracking number is useful proof of when the parcel was posted and when it arrived, and it costs very little compared with the value of the order.

Step 5: wait for the refund

Once the package arrives, the refund is processed by the seller within a few days. After that, your card issuer usually needs five to ten days to show it on your statement. If you paid through a method that behaves differently, the timing may vary slightly. Keep your tracking details and emails until the money appears.

The whole process on one line

Note the delivery date, try the product, email “Refund Request”, post every bottle with the slip and a note, and wait a few days for processing. That is it. Five steps, no forms to print and no phone queue.

A sample calendar for the guarantee

Seeing the dates laid out makes the 60 days feel concrete. Here is an illustration only, built around an imaginary delivery on the 1st of a month.

Day after delivery	Sensible action
Day 0	Parcel arrives. Write down the date and file the packing slip
Day 1	Start the routine: one tablet in the morning
Day 30	First bottle done. Note how the routine is going
Day 45	Set aside time to decide whether to continue
Day 52	Last comfortable moment to send the refund email
Day 60	End of the guarantee window

Posting a return takes a trip to the post office and a short email, so leave yourself a few days of breathing room rather than leaving it to the last afternoon. If you are sure early on, you can act early. If you want to use the whole window, you can do that too.

Common questions about the guarantee

Does the guarantee depend on how many bottles I have used? The seller asks you to return all bottles, empty or not, so using them is part of the picture. Nothing on the refund page asks you to keep them unopened.

Do I need a reason? The process asks for your name, email and order id. A short reason can help, and notes help more, but the steps do not require an essay.

What about the shipping I paid? The refund page does not promise the original shipping back, and you pay the return postage, so factor that in. On 3-bottle and 6-bottle orders in the US, there was no shipping charge to begin with.

What if the parcel is slow to arrive at the seller? Your tracking number is your evidence. Keep it until the refund shows on your card.

Where can I read about ordering from the US? Our US ordering guide covers delivery and returns for American buyers, and our step-by-step buying guide takes you from package to checkout.

Who handles what

Two parties are involved, and knowing which does what saves confusion. The seller’s support handles refund requests, by email. ClickBank, the retailer that processes the payment, provides order support on a toll-free line, 1-800-390-6035, which is staffed around the clock, with a separate number for international callers and a self-service portal at clkbank.com. If you are ever unsure about the status of an order, ClickBank is the quickest place to ask.

On your card statement, the original charge reads CLKBANK followed by ProDentim, and the refund appears under the same name. Seeing a familiar name makes it easy to match the two.

Why the guarantee is a real reason to order

For anyone weighing a purchase, a guarantee changes the risk calculation. Without one, the question is “what if I am wrong?” With one, the question is “what do I do if I am wrong?”, and the answer is written down. That is a very different feeling. You are not asked to trust a promise on faith. You are given steps, a date, an address and a phone number.

It also fits the seller’s own advice. If a supplement is meant to be used for weeks, you need weeks to assess it. Sixty days from delivery provides that time. For the full package comparison, see our price guide, and the ProDentim hub lists the guarantee beside the packages.

Our verdict

The ProDentim money back guarantee is clear, practical and generous in length. It starts at delivery, covers every package and comes with plain instructions. Our editorial score is 4.6 out of 5, and the guarantee is a big part of why. If you are ready to try the routine, either larger package lets you test the routine properly without paying for postage in the US, with the exit already mapped. The ProDentim overview shows the packages beside the guarantee. For a check on what usually happens with questions and complaints, our complaints guide explains how issues get handled.